LumenVox / Asterix based IVR Solution for Surf Life Saving Australia

Global IT Factory has signed an IT support and maintenance agreement with Surf Life Saving Australia. Global IT Factory will support an Interactive Voice Recognition solution that it designed to help SLSA with the automation of their web site updates regarding the status of beaches patrolled by Surf Life Saving volunteers. The solution, based on LumenVox Speech engine, speech recognition tools and Asterisk, software based IP PBX, has been originally designed and implemented, by Global IT Factory back in 2011.